Details
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Bug
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Resolution: Fixed
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High
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None
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97
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Severity 1 - Critical
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42
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Description
Summary
Trying to import only attachments to JIRA. It is not working when using a large data.zip file.
Environment
- JIRA Cloud
- File size: 3.7GB
Steps to Reproduce
- Go to JIRA > Restore System
- Choose Import attachments
- Import a file > 3GB
Expected Results
A message is prompted to inform whether the import is failed/success. Eg:
Actual Results
After the file uploaded, nothing happens. (It didn't carry the next step nor show any message)
Workaround
- Extract the zipped file
- Split the attachments by projects with < 1GB each (before compressed). Eg:
attachments-1.zip └─── data ├── attachments │ ├── ProjectKey1 │ │ └── 10000 │ │ ├── IssueKey-1 │ │ ├── IssueKey-2 │ │ └── IssueKey-3 │ ├── ProjectKey2 │ └── ProjectKey3 └── avatars attachments-2.zip └─── data └── attachments ├── ProjectKey4 ├── ProjectKey5 └── ProjectKey6 attachments-3.zip └─── data └── attachments └── ProjectKey7
- Zip the files separately
- Import the files batch by batch
Attachments
Issue Links
- duplicates
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JRACLOUD-68508 Attachments only importer fails with certain ZIP file size
- Closed
- is related to
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JIX-1 Loading...
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JIX-2 Loading...
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MPDEV-651 Loading...
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MPDEV-652 Loading...
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MPDEV-670 Loading...
- mentioned in
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